Shipping Policy

All purchased items have a 5 day processing period

Domestic Orders

Orders will be shipped from Los Angeles after the 5 day processing period. Please allow up to 1 week (business days) from ship date for your delivery to arrive.

If you still have not received your purchase after 1 week of your order being shipped (USA), please e-mail support@asyavashaun.com or @asyavashaun on Instagram and provide your order number.

International Orders

For International orders, standard delivery time is 2-4 weeks from the date your order has shipped, but it may take longer. Custom law differs in each country so in some cases orders may get caught and inspected by customs which delays delivery. 

AV | Lifestyle is not responsible for any customs fees that may be associated with your order. AV | Lifestyle is also not responsible for any international shipping delays, such as customs delays and is not responsible for any customs duties or taxes. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. We do our best to make sure your fees are not as high as other brands. Please contact support@asyavashaun.com or @asyavashaun on Instagram if you have any questions.

Shipping Process

When your order is processed you will receive an Order Confirmation email. When you receive this email, it means your order is being processed and prepared for shipping, it does NOT mean that your package has left our facility. Your order has not been shipped until you receive an email saying it was fulfilled with tracking information.

USPS picks up at unspecified times. Meaning that if your order was confirmed on one day, it might have been packed after USPS already picked up, in which case it would go out the following business day.

Return & Exchange Policy

AV | Lifestyle does not accept returns under any circumstances unless a mistake was made by AV | Lifestyle. In the event a mistake is made by AV | Lifestyle please email us at support@asyavashaun.com with your order number and we will process a return or exchange.